Grow your career with The Pillars Competency Framework
We're excited to share with ACE members our digital workbook for The Pillars Competency Framework, our guide to the most critical non-technical skills and competencies required to thrive as a professional services consultant.
Get the most out of the framework by using the new digital workbook to record what level you're at, create a development plan for yourself or your teams, set career goals and understand the broader capability areas of consulting.
The digital workbook is a prototype, and we're keen to hear how you use it, what your experience is like, and whether you think it needs any further development. Once you've used the digital workbook to assess where you're at, please share your thoughts via the feedback link below.
Please note that the framework and digital workbook are for ACE members only, and you'll need your member log-in to access them (you can request a member log-in here).
What's included in the framework?
The framework has been developed around four pillars of competency:
- Relationship management
- Talent management
- Operational excellence
- Professionalism and culture
Each pillar has three levels of competency – engages, advises and leads – which you can use as a benchmark to guide your learning and capability development.
Who should use the framework?
- Individual practitioners to identify their current level of capability and plan their development
- Leaders as a development and planning tool, to identify their teams' strengths and areas to grow their capability
- Recruiters and hiring managers to identify the key capabilities, create clear and realistic role profiles, assess candidates and build job descriptions
- Business owners to understand what expertise they may need when recruiting new talent to deliver on operational and strategic outcomes
How do I use the digital workbook?
- On the ACE website, select Use the digital workbook to create an account and log in
- Use the four tabs – Relationship Management, Talent Management, Operational Excellence, and Professionalism and Culture – to complete a self-assessment to identify your strengths and weaknesses
- Use the menu tab in the top right corner to invite your manager to collaborate on your development
- Under each of the four tabs, select "Create a development plan" to record notes on areas for improvement
- Use the menu tab to download a PDF report summarising your assessments and development plans
Help videos
What if I prefer a paper workbook?
We know people operate differently so we've also created a PDF version of the workbook that you can print, flick through and write notes on.
Send us your feedback on the digital workbook
We're keen to hear how you use the framework, what it's like to use the digital workbook, and any suggestions you have for further development. Please let us know what you think by completing this short survey.