The Pillars Competency Framework

In an ever-evolving landscape, where technology and business processes are constantly advancing, it's vital we equip ourselves with the skills necessary for the future of work. 

Developed in consultation with ACE members in response to the rapidly changing landscape of our industries, The Pillars Competency Framework identifies the most critical non-technical skills and competencies required to thrive as a professional services consultant. The framework is underpinned by a commitment to te ao Māori and Te Tiriti o Waitangi, in recognition of our local heritage and context as a bicultural nation and Treaty partners.


What's included in the framework? 

The framework has been developed around four pillars of competency:

  • Relationship management
  • Talent management
  • Operational excellence
  • Professionalism and culture

Each pillar has three levels of competency, which you can use as a benchmark to guide your learning and capability development. 


Who should use the framework?   

  • Individual practitioners to identify their current level of capability and plan their development
  • Leaders as a development and planning tool, to identify their teams' strengths and areas to grow their capability
  • Recruiters and hiring managers to identify the key capabilities, create clear and realistic role profiles, assess candidates and build job descriptions
  • Business owners to understand what expertise they may need when recruiting new talent to deliver on operational and strategic outcomes


The Pillars Competency Framework 

Explore the pillars and competency levels of the framework, and follow a step-by-step guide about how to use it as a roadmap for professional development. 

Download the framework



Get the most out of the framework by using the workbook to record what level you are at, create a development plan for yourself or your teams, set career goals and understand the broader capability areas of consulting. 

Download the workbook



'A vital tool to develop our people' – Chris Short at CGW

The Pillars Competency Framework has been designed to help businesses guide the knowledge and skills required to provide excellent consulting, whether you’re a sole trader or a large organisation.

We talk to Chris Short, Chief Executive of CGW Consulting Engineers, about why it's a vital tool for recruitment, professional development and growth.

Read more


Find related resources

We have a range of resource available that relate to the four pillars of the competency framework. See the ACE New Zealand Knowledge Hub for templates, guidance notes, webinars and insights on: