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Let your clients be the judge – enter the Beaton Client Choice Awards
Client feedback is crucial to ensure your business is operating at its best and the Beaton Client Choice Awards recognise the top performing professional services firms in Australia and New Zealand. We talk to Executive Chairman Dr George Beaton about why firms should get involved as entries open for the 2024.
“The annual Beaton Client Choice Awards are judged by the most important stakeholders of all: your clients,” George says. “There are no panels, judges or self-nominations – only client feedback that evaluates firms of all sizes.”
Now in their 20th year, the awards recognise performance in more than 60 categories including consulting in the built and natural environment. There are awards for the best performing firms by revenue, by practice area or service line, and by client sector.
It’s a robust process for Beaton, canvassing the opinions of thousands of clients who each provide up to 190 data points.
But it’s an easy process for firms to enter, George says.
“It’s free, it’s easy and it gives you all sorts of options to get feedback from your clients, including benchmark feedback. And you may be one of the few who is a finalist or even a winner, so it’s a great opportunity to be celebrated as the best of the best by your clients.”
ACE member Tonkin + Taylor is a serial winner of the Client Choice Awards, and George says the firm excels at using client feedback to improve performance.
Executive Leader of Clients + Brands Simonne Eldridge and Client Experience Manager Briana Millar Tonkin + Taylor say being named finalists and winning an award where the clients themselves decide the outcome makes this all the more satisfying.
“Not only does it speak to a passion for our clients, but it demonstrates an authentic ‘all of company’ commitment to living our values and purpose to create and sustain a better world for our people, clients, and communities.”
Other ACE members named as finalists in Built and Natural Environment Consulting category at the 2023 awards include Beca, Mott MacDonald and Pattle Delamore Partners.
How to enter
Entries for the Beaton Client Choice Awards are open until 25 August 2023. Winners will be announced on 20 March 2024.
For more information and to enter, visit clientchoiceawards.net.