How Lautrec set up its quality management system

ISO 9001 is the international standard for organisational excellence and the world’s most widely recognised quality management standard. It allows firms to continually monitor, manage and improve quality across all operations.

Dream big and shape the future with Ana Ivanovic-Tongue of academyEX

AI is both exciting and challenging. AcademyEX Chief Delivery Officer Ana Ivanovic-Tongue believes AI represents the biggest disruption and opportunity of our century, and she’s passionate about being part of the conversation that influences what this means for New Zealand and its application to innovation and continuous learning that is required to stay ahead.  

Benchmark your performance with the 2025 Business Insights Report

A new initiative for 2025, the ACE New Zealand Business Insights Report is designed to help members gain a sense of where your business sits in relation to other engineering and consulting firms, allowing you to benchmark your performance and inform your decisions.
 

Book review: The Win Without Pitching Manifesto

Win Without Pitching founder Blair Enns was one of our inspirational keynote speakers at Futurespace 2024 where he guided attendees to drop the salesperson persona and sell the way they practiced. 
During the summer break, Cpdt Consulting Building Services Engineer Jonathan Foster set to work reading The Win Without Pitching Manifesto. We asked Jonathan to share his thoughts about the value of the book for the engineering sector.  
 

Approaching 2025 confidently – with Beaton’s Jon Huxley

Do you prioritise your clients’ needs as much as your own? Do they truly feel you are invested in their success? Are you clear, transparent, and upfront about your pricing? 
The start of a new year is the perfect time to reset and rethink. Where does your business stand today, and how can you make it future-ready? This question is especially important after the uncertainty of recent years. 
In 2025, many clients are tightening budgets and looking for maximum value in every dollar spent. Jon Huxley, partner at Beaton, says it will be more important than ever for professional services firms to distinguish themselves by being client-centric and providing an excellent client experience. 
We sat down with Jon to explore what businesses can expect and how to maximise the opportunities that come. 

The benefits of diversification and how to approach it

Business diversification can be a silver lining in times of uncertainty. Although a simple concept, it is often forgotten or ignored when times are good, yet vital in slower work climates to ensure viability and employee retention. 
Consulting engineering company Silvester Clark made a conscious effort 15 years ago to diversify its client base and services after feeling vulnerable with much of its work tied up with one client. 
We talked to Managing Director Scott Miller about how the company approached diversification and asked for some tips for companies who may be about to start their diversification journey. 

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