NZTA uses ‘listen, learn, act’ approach to drive better outcomes
Good engagement often starts with a simple but powerful discipline: taking the time to listen well. NZ Transport Agency Waka Kotahi (NZTA) set up the Supplier Listening Pilot in 2025 to test how purposeful listening can strengthen understanding, build trust and support decision making across a complex delivery environment. We spoke with National Manager Tammy Henderson and […]
Bringing ACE’s engagement principles to life – with Tonkin + Taylor
Consultancy and client relationships are an ever-evolving landscape and sit at the heart of ACE New Zealand’s engagement principles for consultants and clients. The principles are designed to help guide and enhance consultant and client relationships, engagement practices and behaviours to improve collaboration, efficiency and risk management. Tonkin + Taylor (T+T) is taking a proactive approach to […]